Frequently Asked

Questions

As roofing professionals, we’re constantly hearing questions from the clients we serve. Our goal at Heroic Roofing is to educate both homeowners and business owners throughout North Texas on everything there is to know about roof replacement, leak prevention/mitigation, storm restoration, and much more. These are answers to some of the most common questions we hear.

It's my first time filing a claim, what should I do?

Here at Heroic Roofing we understand that filing your first claim can seem overwhelming. That's why our professionals are here to help! We will help guide you through step by step. Most homeowners are unaware of the insurance timelines from when the damage has occurred to their property to filing their claim. Our professionals are here to guide you through this process. We make it our mission to be your advocate and educate you every step of the way.


How much will this cost?

You can rest easy knowing we are storm restoration specialists with extensive experience with all residential and commercial structures. Every insurance policy and premium is different. We will guide you on the best options available to you after assessing your home or business.


How long will my project take?

On average we can re-roof 60 squares in less than 1 day.


What is the best roofing material for North Texas wind and hail?

At Heroic Roofing we offer a variety of shingle options from highly reputable manufacturers. Some of our most commonly used prodocts are GAF, Certainteed, Owens Corning, TAMCO, Malarkey and IKO. Also, ask us about our class 4 UL bullet proof shingle option from F-WAVE or Mueller Metal Roofing.


Who needs to be present when your roof is being inspected by insurance?

You and your Heroic Roofing project manager. We will shadow the insurance adjuster from start to finish. Here at Heroic we make it our mission to be a voice for our homeowners and their storm related damages.


What Qualifies me for a new roof?

A big misconception is that you should be seeing an interior leak or having missing shingles before you call a roofer. What most homeowners don’t know is that Damage can be from wind or hail. Big or small. These factors can be detrimental to the structure of your home or business. Most of the time you cannot see the damage from ground level. The NRCA (National Roofing Contractors Association) recommends to have your roof inspected twice a year.